Landlord Direct Deposit FAQ's

How do I arrange for electronic payment deposits with my financial institution?
You must complete the Direct deposit Authorization Form and return by mail to help ensure no disruption in your payments.  A copy of a voided check must accompany submission of this Form.  We recommend that you contact your financial institution and ask about their policies and procedures for ACH payments and remittance notification.

What are the benefits of Electronic Payments?
It's Easy - Receiving your payments electronically eliminates check handling and manual deposits. The money is credited directly to your account, ready for you to use. There are no additional steps for handling the payment (like mail rooms, the post office, etc.) where checks can be misdirected or lost.

It's Fast - With Electronic Payments, payments go directly to your account.

It's More Secure than Checks - Electronic Payments uses the Automated Clearing Housing ("ACH") network - the same system your bank uses to handle certain transactions with other banks. When electronic payments are credited to your bank account, the funds become immediately available.

When will the Housing Authority Walker County (HAWC) begin making my electronic payments by direct deposit to my bank account?
HAWC will begin making direct deposits effective April 1, 2012.

How long does the electronic payment direct deposit authorization process take?
Depending on when the Direct Deposit Authorization Form is received by our office, electronic payments may commence as early as the next regular payment cycle.

What information will I receive regarding electronic payments made to me?  How will I receive this information?
Electronic payments will be electronically posted to your bank account.  You will receive E-mail notice of Direct Deposit made into your account. This notice will be itemized to reflect the amount deposited for each tenant.

What do I need to do if I wish to change the bank or account where funds are to be deposited?
If you plan to change the bank or account where funds are deposited, you must complete a new Direct Deposit Authorization Form, allowing 30 days to process the change. It must be completed in the same manner as when payments were initially set up. You are responsible for ensuring that your bank account information is accurate.